FAQ
All the answers to your questions about the Evian Resort and your stay... and much more!
SERVICES
The Evian Resort’s 5-star Hôtel Royal, 4-star Hôtel Ermitage and La Verniaz, which are nestled in 47-acre grounds surrounded by Lake Geneva and the Alps of Haute-Savoie, provide an outstanding experience thanks to a diverse range of services designed to meet the needs of every guest. Their privileged location on the shores of Lake Geneva invites guests to discover a unique setting with its blend of relaxation, elegance and outdoor activities. The hotels also provide a free shuttle service along with a concierge department which is on hand to cater to guests’ requirements and assist all aspects of their stay.
- The Kid’s Resort: a one-of-a-kind space for children
The Kid’s Resort is open to families staying at the Hôtel Ermitage or Hôtel Royal, and welcomes children aged 3 to 17 years at 3 clubs tailored to each age group: the Baby Club (an additional fee applies), the Kid’s Club and the Teen’s Club. With over 1,000m² of flexible facilities, outdoor activities and a team of qualified staff, children enjoy a place to play, blossom and grow surrounded by unspoilt nature.
Find out more about Kid's Resort
- Sport & Culture: a array of options for all ages
The Evian Resort invites sport and nature enthusiasts to discover an exclusive offering of sports pursuits and immersive cultural experiences, reserved for guests staying at the Hôtel Royal or Hôtel Ermitage. Take advantage of top-notch facilities that include tennis and padel courts set amidst an incredible natural setting. Head off and explore the Lake Geneva region through unique experiences such as hiking with a guide, e-MTB outings or experiences to immerse yourself in the region’s true essence.
Whether you’re seeking sporting challenges or cultural discoveries in an outstanding natural setting, the Evian Resort guarantees you’ll experience moments to remember with excellence throughout your stay.
Discover our sports and cultural activities
The Evian Resort’s hotels feature a choice of bars where you can relax or enjoy a drink in a stylish, friendly atmosphere. They include Le Bar at the Hôtel Royal, La Bibliothèque Bar at the Hôtel Ermitage, and the Chez Suzanne Bar at La Verniaz. Each offers its own unique experience to suit what you're looking for.
In addition to these bars, the Evian Resort also has further bars located at the Casino, Le Cercle and the Au Bureau Pub, which are ideal for a change of atmosphere and the opportunity to discover other warm and welcoming venues.
The Hôtel Royal's concierges are on hand to make restaurant bookings, organise transfers and deal with any other requests you may have to ensure you have a most pleasant stay. You can contact them on the following number: + 33 (0)4 50 26 85 00
At the other hotels, the reception staff are also available for any requests you may have.
The Hôtel Royal's concierges are on hand to make restaurant bookings, organise transfers and deal with any other requests you may have to ensure you have a most pleasant stay. You can contact them on +33 (0)4 50 26 85 00 for any information you require.
At the other hotels, the reception staff are also available for any requests you may have. A member of staff is available 24/7 at the Manoir du Golf and the Hôtel La Verniaz when only the chalets are open.
The Evian Resort is home to two outstanding spas, each one offering a unique experience for the ultimate in relaxation.
evian® SPA at the Hôtel Royal is a haven of luxury and serenity. You are welcomed into an immersive 1,700m² space designed around a unique concept inspired by the life cycle of evian® natural mineral water. It is a place devoted to all-round wellness, offering an extensive range of tailored treatments, steam room, sauna, whirlpool bath with a view of Lake Geneva, plus a hydro-circuit, cold plunge pool and a snow room. The complete sensory experience at evian®SPA makes it the perfect choice for a luxury wellness break.
The Spa Quatre Terres at the Hôtel Ermitage is inspired by natural elements and invites you into a space where nature is present in every detail. This unique spa harnesses the Earth's purity and its minerals to create exceptional treatment rituals. Using four natural elements - clay, stones, crystals and earth extracts - treatments are deep-reaching, promoting complete relaxation and revitalisation.
ROOMS
The Evian Resort offers a choice of family rooms to suit all family configurations. They provide a blend of comfort, space and style to make your stay unforgettable.
At the Hôtel Royal, some of the family rooms are equipped with bunk beds, ideal when staying with children. These rooms combine the charm of a luxury hotel with a family-friendly design. It is also possible to request connecting rooms to cater to your requirements. The rooms enjoy a furnished balcony with views of the grounds or lake, providing a pleasant, peaceful setting.
At the Hôtel Ermitage, the family rooms are perfect for accommodating 4 guests. They are equipped with a double sofa bed for the children, along with a balcony affording views of the grounds and the lake. These rooms boast an inviting setting and are both stylish and comfortable. The Family rooms with lake view and the south-facing Junior Suites are equipped with a double sofa bed. The lake view Suite also offers a double sofa bed in a private sitting room, ensuring extra space and comfort to make your stay a memorable one.
At the Hôtel La Verniaz, families can choose from a selection of 6 chalets with a capacity of 4 to 6 people. The chalets are cradled in a verdant landscape and each one provides several bedrooms, a spacious living room and sometimes even a fitted kitchen, making them the ideal option for families looking for a little more autonomy and space, whilst being immersed in a tranquil, natural setting.
With these different options, the Evian Resort promises a memorable family stay tailored to every wish and requirement.
The Hôtel Royal offers several room categories that all provide a blend of comfort, elegance and stunning views:
Séjour Park View Room: Ideal for a stay with total privacy, this room enjoys a peaceful panorama of the grounds and is south-facing. Its furnished balcony (except on 5th floor) and its marble bathroom with shower add a touch of added comfort and elegance.
Résidence Park View Room: This room is spacious and bright, making it ideal for a family break. It enjoys a furnished balcony (except on 5th floor), can connect with another room on request, and is accessible to persons with reduced mobility. It can accommodate up to 2 adults and 1 child or 1 infant.
Séjour Lake View Room: With its breathtaking views of Lake Geneva, this room is perfect for a cosy break. Its furnished balcony is the place to enjoy the incredible setting to the full.
Family Room: This room has been designed for families, and offers spaciousness and comfort, a furnished balcony, and a sofa that converts into a bunk bed for 2 children. A connecting room is available on request for greater flexibility.
Résidence Lake View Room: This spacious, stylish room affords breathtaking views of Lake Geneva and enjoys a furnished balcony. On request, it can connect with another room, making it ideal for a stay for two or with a child.
The Hôtel Ermitage offers several room categories designed to cater to couples and families alike:
Deluxe Lake View Room: This elegant, light-filled room affords stunning views of Lake Geneva from its loggia. It can accommodate up to 2 adults and 1 child,with a connecting room available on request.
South-facing Privilege Room: This south-facing room enjoys a double bed and sofa bed or an extra bed for a child. Some rooms enjoy a balcony for added comfort and light.
South-facing Deluxe Room: With its sunny aspect and loggia, this room is ideal for a relaxing break. It is equipped with a double bed and an extra bed for a child, and some rooms are accessible for persons with reduced mobility.
South-facing Room: This comfortable, compact room with a south-facing aspect and air-conditioning is ideal for a stay for two.
Rooms at the Hôtel La Verniaz are full of authentic charm,ideal for a peaceful getaway.
Classic Rooms: With their traditional-style decor, these double rooms provide stylish comfort. Some enjoy a balcony (on request) and have a bathroom fitted with a bathtub or shower. A cot or an extra bed can be provided on request.
Classic Rooms Lake View: These rooms are bright and spacious, located on the lake side with breathtaking views of the water. They retain a timeless, authentic appeal and some enjoy a balcony, offering an even greater sense of escape.
The Manoir du Golf offers stylish rooms ideally suited to golf enthusiasts and nature lovers:
Lake View Room: Ideal for a stay for two, this double room offers exceptional views of Lake Geneva. Some rooms boast a balcony, and guests enjoy free parking and complimentary practice balls during their stay.
Park View Room: This bright and comfortable room affords views of the grounds, making it perfect for a restful stay. It is equipped with air-conditioning and includes free practice balls for golf enthusiasts.
Triple Park View Room: Ideal for three adults staying together, this room enjoys a lovely view of the grounds. It comprises a double room with an adjoining single room, ensuring comfort and privacy. There is air-conditioning and practice balls are free of charge during the stay.
Yes, the Evian Resort hotels offer rooms and suites affording breathtaking views of Lake Geneva. Whether at the 5-star Hôtel Royal, 4-star Hôtel Ermitage or 4-star Hôtel La Verniaz, you can enjoy an incredible panorama from the comfort of your room.
The Hôtel La Verniaz's Chalets provide an exclusive experience that blends the comfort of a 4-star hotel with the authentic feel of being surrounded by nature. Nestled in the grounds of La Potinière, these free-standing chalets can accommodate 2 to 8 guests, making this the ideal spot for a rural retreat where you can escape from the world.
SUITES
For an even more exclusive experience, the Hôtel Royal offers a selection of stylish, spacious suites for the ultimate in comfort and breathtaking views of the lake or grounds. Various categories are available, ranging from Junior Suites to Signature Suites, and include elegant living areas, bespoke services and premium amenities to make your stay unforgettable.
The Hôtel Ermitage also offers stylish, welcoming suites which are perfectly suited for a tranquil stay. These suites offer expansive spaces, sophisticated interior design and breathtaking views of the lake or surrounding nature, making them ideal for guests seeking comfort and high-end amenities. Some have a private living room and balconies or loggias for added privacy and an enhanced experience.
Lake View Suite: This exclusive suite at the Manoir du Golf is 65m² in size and offers a spacious, elegant setting for a luxury getaway. It comprises a double room plus a sitting room with a sofa bed, making it ideal for a tranquil stay. Guests enjoy a superb view of Lake Geneva from its furnished balcony. Clients also enjoy unlimited access to the Academy’s training modules, as well as free parking and complimentary practice balls.
EVENTS
The Evian Resort is the ideal location for your corporate events, be it for seminars, conferences, meetings, team building breaks or product launches. Benefiting from modern facilities and a unique setting surrounded by lake and mountains, each event is tailored to your requirements and you are guided by a dedicated event expert from start to finish.
The Evian Resort can also host your private events, such as weddings, birthdays, family celebrations, private evening events, baby showers, gender reveals, garden parties, wedding anniversaries and bachelor and bachelorette parties. With its stylish venues and bespoke service, your celebration will be one to remember.
The Evian Resort has several conference centres at its various establishments: Hôtel Royal, Hôtel Ermitage, La Verniaz, the Golf Club, the Grange au Lac and the Casino. These versatile venues, with spaces that can be tailored to meet your specific needs, can host any type of event, from intimate meetings to large-scale conferences.
Equipped with cutting-edge technology including projectors, high-quality sound systems, interactive screens and high-speed internet connection, they ensure a seamless experience. A dedicated team oversees the organization and management of the facilities to guarantee a perfectly executed event.
Whether you're looking to organise a business meeting, a seminar, an international conference, or a training workshop, the Evian Resort’s conference centre are places where excellence meets flexibility to ensure that all of your corporate events are a success.
Rooms at the Evian Resort’s conference centres offer varying capacities to meet all your requirements, whether for a seminar, conference, symposium, product launch or incentive break. The flexible spaces can welcome 20 to 1,000 people, making meeting or conference room hire ideal for all group sizes. All meeting and conference rooms are equipped with wifi, video projectors, screens, flipcharts, notepads, pens and Evian water. Our team of experts is available to assist you and provide bespoke event planning.
RESTAURANTS
Discover the Evian Resort’s other restaurants and enjoy a range of culinary experiences during your stay:
Le Baccara: Le Baccara is located at the heart of Evian Casino. A unique culinary experience awaits you in a hushed, intimate atmosphere in the traditional games room. Seated at your table, be enchanted by the spectacle of the Casino as you delight in casual fine dining.
La Terrasse du Baron: Located on the first floor of the Casino, La Terrasse du Baron welcomes you for an exclusive dining experience surrounded by the lake and mountains. Enjoy stylish, contemporary cuisine showcasing fresh, local produce with a creative twist.
Umberto: Soak up the authentic spirit of Italian cuisine at Umberto at Evian Casino. You are invited on a culinary journey inspired by traditions from the Aosta valley, the Piedmont and Sardinia.
The Chalet du Golf: Whether you're a golf lover or a discerning foodie, the Chalet du Golf welcomes you in a relaxed, friendly atmosphere right at the heart of Evian Resort Golf Club.
Le Bistrot de la Verniaz : Le Bistrot de la Verniaz is the perfect place for no-frills meals with a small group of diners or a full table.The Bistro offer an authentic, rustic setting with wooden tables and a sunny terrace and serves indulgent, generous cuisine inspired by local flavours.
The Au Bureau Pub: Located alongside Evian Casino, the Au Bureau Pub plunges you into a laid-back and “oh so British” atmosphere, making it ideal for fun times with friends or family.
